Discrimination is against the law
Magellan* follows the law. We treat all people equally. We do not discriminate against anyone based on:
- Race.
- Color.
- National origin.
- Age.
- Disability.
- Sex/Gender
- Creed
- Religious Affiliation
- Ancestry
- Gender Identity or expression
- Sexual Orientation
We provide free help and services to people with disabilities. We want you to be able to communicate with us easily. We offer:
- Qualified sign language interpreters.
- Written information in many formats. These may include:
- Large print.
- Audio.
- Accessible electronic formats.
- Other formats.
We also provide free language services to people whose first language is not English. We offer:
- Qualified interpreters.
- Information that is written in other languages.
Contact us at 1-877-769-9784 (TTY 711) if you need any of these services.
If you believe we have not provided these services or discriminated in another way, you can file a complaint with:
Civil Rights Coordinator, Corporate Compliance Department
8621 Robert Fulton Drive
Columbia, MD 21046
Phone: 1-800-424-7721 (TTY 711)
Fax: (866) 667-7744 or
compliance@magellanhealth.com
The Bureau of Equal Opportunity
Room 223, Health & Welfare Building
P.O. Box 2675
Harrisburg, PA 18105-2675
Phone: 1-717-787-1127 (TTY 711)
Fax: 717-772-4366
RA-PWBEOAO@pa.gov
You can file a complaint in one of two ways.
- By mail.
- By email.
- By fax.
The civil rights coordinator is available if you need help with any of this.
You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You may do this online at https://www.hhs.gov/sites/default/files/ocr-cr-complaint-form-package.pdf Or you may do this by mail or phone.
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
TDD: 1-800-537-7697
Complaint forms are available online. You may find them at http://www.hhs.gov/ocr/office/file/index.html.