Non-Discrimination

Discrimination is against the law

Magellan* follows the law. We treat all people equally. We do not discriminate against anyone based on:

Race.
Color.
National origin.
Age.
Disability.
Sex/Gender
Creed
Religious Affiliation
Ancestry
Gender Identity or expression
Sexual Orientation

We provide free help and services to people with disabilities. We want you to be able to communicate with us easily. We offer:

Qualified sign language interpreters.
Written information in many formats. These may include:
- Large print.
- Audio.
- Accessible electronic formats.
- Other formats.

We also provide free language services to people whose first language is not English. We offer:

Qualified interpreters.
Information that is written in other languages.

If you believe we have not provided these services or discriminated in another way, you can file a complaint with:

Civil Rights Coordinator, Corporate Compliance Department
8621 Robert Fulton Drive
Columbia, MD 21046
Phone: 1-800-424-7721 (TTY 711)
Fax: (866) 667-7744 or
compliance@magellanhealth.com

The Bureau of Equal Opportunity
Room 223, Health & Welfare Building
P.O. Box 2675
Harrisburg, PA 18105-2675
Phone: 1-717-787-1127 (TTY 711)
Fax: 717-772-4366
RA-PWBEOAO@pa.gov

You can file a complaint in one of two ways.

By mail.
By email.
By fax.

The civil rights coordinator is available if you need help with any of this.

You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You may do this online at https://www.hhs.gov/sites/default/files/ocr-cr-complaint-form-package.pdf Or you may do this by mail or phone.

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
TDD: 1-800-537-7697

Complaint forms are available online. You may find them at http://www.hhs.gov/ocr/office/file/index.html.