Magellan Explorer

Our Quality Improvement Quarterly Newsletter is intended to inform our provider network of changes and quality innovations in healthcare, including key priorities from Magellan.

2024 Q4 Edition

  • ASAM Alignment
  • Front End Customer Service Assessment
  • Kudos of the Quarter
  • Trauma Informed Care

2024 Q3 Edition

  • Languages Spoken in Contracted Counties
  • Do your clients speak Thai?
  • Kudos of the Quarter
  • Project Red Improves Treatment & Decrease Readmissions

2024 Q2 Edition

  • Kudos of the Quarter
  • Member Experience Survey Results
  • Compliance Alert
  • New(er) Acronym Alert: SOGIE

2024 Q1 Edition

  • Kudos of the Quarter
  • Organizational Health Equity Self-Assessments
  • Co-Occurring Expectations
  • Utilization of Walk-in Appointments
  • Clinical Practice Guidlines

2023 Q4 Edition

  • Holiday Emotional Wellbeing
  • Impact of Trauma on Follow-Up Rates
  • Upcoming Provider Town Hall
  • Evidence Based Practice Annual Survey

2023 Q3 Edition

  • Health Risks for African American HealthChoices Members
  • Suicide Prevention Resources
  • Tips for Use of Interpretation Services
  • Focus on Recovery

2023 Q2 Edition

  • ASAM Alignment
  • Safety Standouts
  • Improving Cultural Competence/Health Equity
  • AMA/AWOL Prevention
  • Upcoming Trainings

2023 Q1 Edition

  • Tobacco Related Health Disparities
  • Language Needs by Region
  •  Member Experience
  •  Informed Consent for Medications
  •  Retrospective Reviews
  •  Member Complaints

2022 Q4 Edition

  • Language Assistance Services
  • Clinical Practice Guidelines
  • Incident Reporting Requirements
  • Evidence Based Practices

2022 Q3 Edition

  • Gun Safety for Clinical Practice
  • Diabetes Risks Among our Asian Members
  • Member Experience Surveys
  • Suicide Prevention Month

2022 Q2 Edition

  • Member Satisfaction
  • Seeking Panel Participation
  • Mandated Reporting
  • Improving Cultural Competency
  • Instilling Hope

2022 Q1 Edition

  • Incident Reporting
  • Reduction in Restraints Benefits
  • Understanding CLAS
  • Front End Customer Service