Magellan Explorer

Our Quality Improvement Quarterly Newsletter is intended to inform our provider network of changes and quality innovations in healthcare, including key priorities from Magellan.

2025 Q1 Edition

  • Text Consents for Appointment Reminders
  • Have you Heard about ASC?
  • Upcoming PIP Activity: Seeking Provider Partnership
  • Consumer Family Satisfaction Teams & Member Experience Opportunities

2024 Magellan Explorers

Quarter 1: Kudos of the Quarter, Organizational Health Equity Self-Assessments, Co-Occurring Expectations, Utilization of Walk-in Appointments, Clinical Practice Guidelines

Quarter 2: Kudos of the Quarter, Member Experience Survey Results, Compliance Alert, New(er) Acronym Alert: SOGIE

Quarter 3: Languages Spoken in Contracted Counties, Do you clients speak Thai?, Kudos of the Quarter, Project Red Improves Treatment & Decrease Readmissions

Quarter 4: ASAM Alignment, Front End Customer Service Assessment, Kudos of the Quarter, Trauma Informed Care

2023 Magellan Explorers

Quarter 1: Tobacco Related Health Disparities, Language Needs by Region, Member Experience, Informed Consent for Medications, Retrospective Reviews, Member Complaints

Quarter 2: ASAM Alignment, Safety Standouts, Improving Cultural Competence/Health Equity, AMA/AWOL Prevention, Upcoming Trainings

Quarter 3: Health Risks for African American HealthChoices Members, Suicide Prevention Resources, Tips for Use of Interpretation Services, Focus on Recovery

Quarter 4: Holiday Emotional Wellbeing, Impact of Trauma on Follow-Up Rates, Upcoming Provider Town Hall, Evidence Based Practice Annual Survey

2022 Magellan Explorers

Quarter 1: Incident Reporting, Reduction in Restraints Benefits, Understanding CLASS, Front End Customer Service

Quarter 2: Member Satisfaction, Seeking Panel Participation, Mandated Reporting, Improving Cultural Competency, Instilling Hope

Quarter 3: Gun Safety for Clinical Practice, Diabetes Risks Among our Asian Members, Member Experience Surveys, Suicide Prevention Month

Quarter 4: Language Assistance Services, Clinical Practice Guidelines, Incident Reporting Requirements, Evidence Based Practices