Magellan Health

For Providers

Helping Providers E-connect with Members

Helping Providers E-connect with Members

In a fast-paced world filled with technological advances, consumer advocates and accreditation bodies are asking providers to become innovators in connecting members to services quickly. Magellan supports the goal of increasing the utilization of secure technology to make accessing services more convenient for members.

As a provider, here are some ways you might consider using technology in these areas of service:

E-visit: Communicate with members via email after the first face-to-face visit.

E-prescribing: Ask the physician to send a prescription directly to the member’s pharmacy.

Refill reminders: Send email reminders to members when it is time to refill medications.

E-appointment: Provide a secure means for members to schedule appointments electronically.

Online personal health records: Provide a secure means for members to track their personal health information online.

To learn more about our Quality Improvement tools and accomplishments, visit the Library &Training/Quality Improvement Tools section on

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Recovery & Resiliency

Learn about Magellan’s Integrated Health Home (IHH) Initiative in #B4Stage4 Video

E-Learning Center
Magellan's E-Learning Center offers educational information, videos and professional learning opportunities about peer support, whole health and wellness.

Contact Information

Member Services:
Bucks County: 877-769-9784
Cambria County: 800-424-0485
Delaware County: 888-207-2911
Lehigh County: 866-238-2311
Montgomery County: 877-769-9782
Northampton County: 866-238-2312

Provider Services:
Bucks/Montgomery: 877-769-9779
Cambria County: 800-424-3711
Delaware County: 800-686-1356
Lehigh/Northampton: 866-780-3368

Hearing Impaired Lines (TTY):
Bucks County TTY: PA Relay 7-1-1
Cambria County TTY: PA Relay 7-1-1
Delaware County TTY: PA Relay 7-1-1
Montgomery County TTY: PA Relay 7-1-1
Lehigh County TTY: PA Relay 7-1-1
Northampton County TTY: PA Relay 7-1-1
AfterHours TTY (6:00p - 8:00a): PA Relay 7-1-1

Fraud & Abuse: 800-755-0850

For emergency situations always call 911

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