Magellan Health

For Providers

Outcome Assessment Tools

Magellan's secure, web-based outcomes measurement system, known as Outcomes360, features tools that help consumers and their caretakers assess and track progress related to their mental and physical health. You can use the assessment process and reports to enhance treatment planning for each member in your care. 

Secure Sign-In

Sign in to the Magellan provider website to use the CHI, CHI-C, or CANS. Click Manage Outcomes on your My Practice page.

and CHI-C

The Consumer Health Inventory (CHI) and the Consumer Health Inventory - Child version (CHI-C) forms are included below: 


Use of the Child and Adolescent Needs and Strengths (CANS-MH) tool requires training and certification to ensure consistency of ratings across users. Therefore, you must successfully complete training and certification prior to using the tool in your work. Typically, consistent evaluation of vignettes at a reliability level of 0.70% agreement is considered sufficient.

John S. Lyons, Ph.D., of the University of Ottawa Children's Hospital of Eastern Ontario created the CANS tool in collaboration with others. The copyright is held by the Praed Foundation.

Child and Adolescents Needs and Strengths (CANS) Webinar Series 2015:

CANS Mid-Treatment Report


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Recovery & Resiliency

Learn about Magellan’s Integrated Health Home (IHH) Initiative in #B4Stage4 Video

E-Learning Center
Magellan's E-Learning Center offers educational information, videos and professional learning opportunities about peer support, whole health and wellness.

Contact Information

Member Services:
Bucks County: 877-769-9784
Cambria County: 800-424-0485
Delaware County: 888-207-2911
Lehigh County: 866-238-2311
Montgomery County: 877-769-9782
Northampton County: 866-238-2312

Provider Services:
Bucks/Montgomery: 877-769-9779
Cambria County: 800-424-3711
Delaware County: 800-686-1356
Lehigh/Northampton: 866-780-3368

Hearing Impaired Lines (TTY):
Bucks County TTY: PA Relay 7-1-1
Cambria County TTY: PA Relay 7-1-1
Delaware County TTY: PA Relay 7-1-1
Montgomery County TTY: PA Relay 7-1-1
Lehigh County TTY: PA Relay 7-1-1
Northampton County TTY: PA Relay 7-1-1
AfterHours TTY (6:00p - 8:00a): PA Relay 7-1-1

Fraud & Abuse: 800-755-0850

For emergency situations always call 911

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