Magellan Health Services

For Providers

Fraud, Waste & Abuse

Magellan Behavioral Health of Pennsylvania (Magellan) is dedicated to conducting business in an ethical and legal manner.  Magellan is committed to preventing, detecting and reporting fraud, waste and abuse across various categories of health care-related fraud (internal fraud, electronic data processing fraud, external fraud). 

If you suspect fraud, you are obligated to report it.  Magellan aggressively pursues allegations of health care fraud, waste and abuse.

For more information related to fraud, waste and abuse, including definitions of fraud, what to do if you suspect fraud and other related information, please review the information in the Provider Manual and the other following information:

 

Provider Manual

 

Magellan's Special Investigations Unit hotline: 1-800-755-0850

Magellan's Special Investigations Unit e-mail: SIU@MagellanHealth.com

 

Magellan's Corporate Compliance hotline: 1-800-915-2108

Magellan's Corporate Compliance Unit e-mail: Compliance@MagellanHealth.com

 

The Magellan Corporate Compliance hotline is available 24 hours a day, seven days a week and is maintained by an outside vendor.  Callers may choose to remain anonymous. All calls will be investigated and will remain confidential.

 

County HealthChoices Fraud and Abuse Hotlines

Bucks County: 1-866-379-8477

Delaware County: 1-866-379-8477

Lehigh County: 610-782-3440

Montgomery County: 1-866-379-8477

Northampton County: 877-235-3164

 

Bureau of Program Integrity (BPI) - BPI is a state agency responsible for preventing, detecting, deterring and correcting fraud, abuse and wasteful practices by providers of medical assistance services, including managed care organizations. Contact number: 1-866-DPW-TIPS (1-866-379-8477)

Medicaid Fraud Control Unit (MFCU) - MFCU is a section of the Pennsylvania Office of Attorney General whose purpose is to investigateand prosecute fraud committed by providers enrolled in the Medicaid program, as well as to investigate patient abuse and neglect in Medicaid funded health care facilities pursuant to the Medicare-Medicaid Anti-Fraudand Abuse Amendment of 1977.

 
Partnering in HealthChoices Behavioral Health Program Compliance
PowerPoint Presentation - July 2012

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Contact Information

Member Services:
Bucks County: 877-769-9784
Delaware County: 888-207-2911
Lehigh County: 866-238-2311
Montgomery County: 877-769-9782
Northampton County: 866-238-2312

Provider Services:
Bucks/Montgomery: 877-769-9779
Delaware County: 800-686-1356
Lehigh/Northampton: 866-780-3368

Fraud & Abuse: 800-755-0850

For emergency situations always call 911