Magellan Health Services

For Providers

Claims

Magellan attempts to make the claims process as easy and timely as possible for you by offering instructional material, online resources, and up-to-date contact information.

In-network providers can take advantage of our:

  • Free web-based direct data entry electronic claims submission tool
  • Free EDI (direct submit) option or
  • Use one of our contracted clearinghouses.

Find out about Magellan's electronic submission process in the Getting Paid section of our provider website. There you can review online demos, browse frequently asked questions, and learn more about your payment options.

Also, by following some basic guidelines, found in Section 5 and Appendix F of the Magellan National Provider Handbook, you can help ensure your claim is processed accurately.

EDI Support (for direct submit electronically): Contact Magellan's EDI Hotline for support and/or assistance at 1-800-450-7281 ext. 75890 or the EDI Support Mail Box at EDISupport@MagellanHealth.com

Paper Claims

Claims Requirements

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Recovery & Resiliency

e-Courses

Magellan has partnered with national experts in behavioral health recovery and resiliency to offer e-courses.

Report to Community

View the Florida Report to the Community

Promoting Choice

Learn about promoting choice, direction and control for those with serious mental illnesses.

Contact Information

PMHP Members & Providers

Area 2: 1-800-327-5548
Area 4: 1-800-327-5549
Area 9: 1-800-327-6304
Area 11: 1-800-424-1693
Child Welfare: 1-800-327-5542

WellCare members:
     Staywell: 1-866-319-0172
     HealthEase: 1-866-319-0155
     Staywell Kids: 1-866-319-0171
     HealthEase Kids: 1-866-319-0158    

TTY All Areas: 1-800-424-1694