Member & Family Satisfaction
The Delaware County Department of Human Services, Office of Behavioral Health believes in the power of partnerships and the spirit of innovation. They approach every opportunity with these philosophies in mind. It is through these partnerships that they can deliver effective, high quality, and innovative programs which helps to improve the quality of life and wellbeing of the individuals and families that they serve.
Delaware County’s new service provider for Member and Family Satisfaction (M/FST) is Voice & Vision. Voice & Vision has a variety of peers who are highly trained to implement an innovative model of gathering feedback from Delaware County members. This includes adults, young adults, and family members who have personal experience with publicly funded behavioral health services (mental health and drug and alcohol)
Delaware County’s Voice & Vision M/FST empowers people to have a “recovery and resiliency-oriented” focus, which offers people hope, cultivates the inherent strength in the human spirit, and encourages people to envision a healthy, dream-fulfilled life. Voice & Vision also employs Peer Advocates that inform people about available help, services, and resources when needed.
You can contact Voice & Vision at the phone number below:
Delaware County Voice & Vision Satisfaction Team
- Whetstone Run Office Complex
- 450 Parkway, Suite #104
- Broomall, PA 19008
National Alliance on Mental Illness (NAMI)
A non-governmental citizen's organization that advocates for better services and treatment for people with mental illness, and promotes research and education to prevent mental illness.
Delaware County Chapter
- 140 North Lansdowne Avenue
- Lansdowne, PA 19050
NAMI PA, Main Line
- 320 Woodley Road
- Merion Station, PA 19066
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