Magellan Health

Delaware County

Community Resources

Delaware County Hearing Voices Network

"Everyone is Welcome under the Umbrella'
Taking Back Our Power!
Meeting Weekly - Every Thursday
Glenolden Church - Glenolden PA 

 

CONSUMER SATISFACTION

Delaware County Consumer Satisfaction Team (CST) and Delaware County Family Empowerment Satisfaction Team (FEST) are teams of consumers and family members who interview Magellan members about their services. These teams work to find out how satisfied members are with their mental health, substance abuse and co-occurring services. Based on the members' answers or suggestions, the teams meet with Magellan and Delaware County staff to make recommendations for change. 

You can contact these groups at:

CST, Inc.

7000 Terminal Square, Suite 216
Upper Darby, PA 19082
1-610-713-5915

Family Empowerment Satisfaction Team (FEST)

135 Long Lane
Upper Darby, PA 19082
1-610-713-9401

FEST works with parents/caregivers of children and adolescents with emotional and behavioral disorders and other stakeholders to improve services and supports for children and families with the goal of making services more family and youth driven.

 

ADVOCACY GROUPS/ORGANIZATIONS

Advocacy organizations may be able to assist you with information, advice or representation, if you have a problem with services. The following is a list of advocacy organizations.

Parents Involved Network

7200 Chestnut Street
Upper Darby, PA 19082
1-800-688-4226

Parent-run state network and technical assistance center for families of children and adolescents with emotional or behavioral disorders. Provides support, information, advocacy and referral to families.

National Alliance on Mental Illness (NAMI)

Delaware County Chapter
140 North Lansdowne Avenue
Lansdowne, PA 19050
1-610-623-0071

Self-help/advocacy group of consumers and family members working

A non-governmental citizen's organization that advocates for better services and treatment for people with mental illness, and promotes research and education to prevent mental illness.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Recovery & Resiliency

Learn about Magellan’s Integrated Health Home (IHH) Initiative in #B4Stage4 Video

E-Learning Center
Magellan's E-Learning Center offers educational information, videos and professional learning opportunities about peer support, whole health and wellness.

Contact Information

Member Services:
Bucks County: 877-769-9784
Cambria County: 800-424-0485
Delaware County: 888-207-2911
Lehigh County: 866-238-2311
Montgomery County: 877-769-9782
Northampton County: 866-238-2312

Provider Services:
Bucks/Montgomery: 877-769-9779
Cambria County: 800-424-3711
Delaware County: 800-686-1356
Lehigh/Northampton: 866-780-3368

Hearing Impaired Lines (TTY):
Bucks County TTY: 877-769-9785
Cambria County TTY: 877-769-9785
Delaware County TTY: 888-207-2910
Montgomery County TTY: 877-769-9783
Lehigh County TTY: 866-238-2313
Northampton County TTY: 866-780-3367
AfterHours TTY (6:00p - 8:00a): 800-787-1730

Fraud & Abuse: 800-755-0850

For emergency situations always call 911

Nondiscrimination & Languages