Magellan Health

Benefits & Services

Member Advisory Groups


Member Advisory Councils


Magellan established consumer/family advisory councils to offer HealthChoices members an opportunity to take an active role in providing feedback, increasing access to services, identifying innovative solutions, and improving the overall quality of behavioral health services available to members.

Discussion topics included service and program quality, membership information (including newsletters and other means to distribute information), service gaps, reinvestment opportunities, and other topics of interest.

Responses will be used to improve planning, delivery and evaluation of those services.

 

Councils

 

Magellan's Member Advisory Work Group

Upcoming meeting:

 

Voice to Vision – Lehigh County

Beginning July 1, 2015, continuing through June 1, 2016, Magellan created two consumer/family councils.

 

Adult Services Council– members consisted of interested consumers who have received adult services through Magellan within the preceding 180 days.

Minutes

 

Youth and Family Services Council– members consisted of youth aged 14 through 21 or parent or guardian of children under the age of 14. Children must have received services through Magellan within the past 180 days.

Minutes

 

 

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Recovery & Resiliency

Learn about Magellan’s Integrated Health Home (IHH) Initiative in #B4Stage4 Video

E-Learning Center
Magellan's E-Learning Center offers educational information, videos and professional learning opportunities about peer support, whole health and wellness.

Contact Information

Member Services:
Bucks County: 877-769-9784
Cambria County: 800-424-0485
Delaware County: 888-207-2911
Lehigh County: 866-238-2311
Montgomery County: 877-769-9782
Northampton County: 866-238-2312

Provider Services:
Bucks/Montgomery: 877-769-9779
Cambria County: 800-424-3711
Delaware County: 800-686-1356
Lehigh/Northampton: 866-780-3368

Hearing Impaired Lines (TTY):
Bucks County TTY: 877-769-9785
Cambria County TTY: 877-769-9785
Delaware County TTY: 888-207-2910
Montgomery County TTY: 877-769-9783
Lehigh County TTY: 866-238-2313
Northampton County TTY: 866-780-3367
AfterHours TTY (6:00p - 8:00a): 800-787-1730

Fraud & Abuse: 800-755-0850

For emergency situations always call 911

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